Astrocyte | Benefits for Your Medical Practice

OUR SOLUTION

CALENDAR MANAGEMENT

A TIME MANAGEMENT TOOL THAT
CULTIVATES PRODUCTIVITY

Astrocyte features scheduling capabilities that help manage client information and appointments. Optimise practice workflows and processes with Calendar Management integration that enables you to navigate and automate booking processes. Have complete control of daily operations with its overview functionality that allows you to view and edit with ease.

Shuffle appointments, schedule follow-ups, categorise miscellaneous tasks and prioritise urgent activities from the convenience of your web and mobile/tablet devices 24/7. No matter where you are, you can always stay on top of your day and focus on delivering quality patient care.

BENEFITS FOR YOUR PRACTICE

BILLING RECONCILIATION

MEDICAL PRACTICE SUCCESS IS ROOTED
IN GOOD FINANCIAL PRACTICE

Invoice reconciliation is essential for keeping your accounting records up-to-date and avoiding errors that could lead to fraud. Matching the information from bank statements to the invoices you have going out or coming in, keeps you on top of incoming and outstanding payments. These tasks can often be burdensome and time-intensive. With Astrocyte, we have simplified and shifted the administrative duties to a system that processes invoices and amounts payable by patients effortlessly.

Astrocyte links any clinical event with a billing event on desktop and mobile devices. Make notes on the system remotely that notify your practice staff with notifications of the codes you have captured via the billing functionality. No delay in the claims process means improved cash flows for your practice.

BENEFITS FOR YOUR PRACTICE

CLINICAL RECORDS

CLINICAL NOTES
MADE SIMPLE

Astrocyte reduces the need to use manual storing methods with its digital clinical record feature that lets you collect patient information electronically. Save valuable time and decrease human error such as data duplication, tampering, and loss as Astrocyte securely collects and stores all data using bank-level security standards.

Create clinical notes on desktop and any Android or iOS mobile device of your choice. Capture important patient information on-the-go such as diagnosis, procedures and treatment plans, upload images and organise them to match patient profiles with ease.

BENEFITS FOR YOUR PRACTICE

CLAIMS

CLAIMING THAT IS DIRECT
AND RESPONSIVE

Astrocyte enables your practice to electronically submit medical aid claims to the appropriate medical aid to receive payments without hassle. With its automated processing software, your practice can process and monitor claims from web and mobile/tablet devices. Calculate complex payment calculations and edit claims from its user-friendly and customisable interface that allows you to quickly resolve rejections, denials, and errors from one location.

Streamline your billing process and stay up to date with the note to bill function that makes clinical notes with codes that are accessible to administrative staff who bill patients. Now your administrative staff can bill effortlessly and without delay as Astrocyte sends a notification directly and securely via the FX app for quicker claims. With Astrocyte’s search functionality, now you can simply find and link ICD10 codes and procedure codes to clinical notes so claims can be settled correctly.

BENEFITS FOR YOUR PRACTICE

REPORTING

VALUE BASED REPORTING
THAT DRIVES PRACTICE GROWTH

Astrocyte is built with integrated analytic capabilities that provide simplified and accurate reports for agile decision-making. Have a holistic view of practice finances with age analysis reports that show you what is outstanding from patients and funds liable according to the debtor’s days (summarised into periods).

Your practice also benefits from a myriad of reporting functionalities that give you the ability to view how many patients have been seen and how many patients have been invoiced with various timeframe filters that include future reports, bad debt statistics, assistant payments, and statistical reports that analyse the daily operations of your practice (beneficial for tax planning and tax reporting). Track revenues and expenses while monitoring key performance indicators essential to your practice, such as total charges, number of procedures, collections, and much more. Identify trends and uncover potential areas for quality improvement using key metrics that deliver deep insights. With Astrocyte’s robust reporting functionalities, reactive business decisions transform into proactive and meaningful outcomes that drive the growth of your practice.

BENEFITS FOR YOUR PRACTICE

INTEGRATION

A SIMPLE SYSTEM
THAT GIVES YOU COMPLETE CONTROL

BANKING INTEGRATION

The potency of Astrocyte lies in its centralised system that hosts a suite of functions essential for your practice. The system is integrated with your Investec business bank account so that you can share account information securely for reconciliation and reporting purposes. The system automatically provides correct and appropriate transactional data to your practice without any manual intervention.

Astrocyte also synchs incoming payment information to the practice representative who deals with accounts. Account information is transmitted with bank-level security protocols, ensuring that relevant and accurate information is obtained directly from your linked account.

MEDICAL AID

Astrocyte facilitates all your claims processes to medical aids without the need to use a separate system. Keep records of your claims, outstanding claims and cross-reference patients using its direct banking integration with your Investec business account for increased transparency. Review and edit claims to accelerate your claims processes and monitor their lifecycles from request to reimbursement.